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# Podcast episode: Patient referrals with Dr. Will Morris

Mar 18, 2026

Podcast

In this episode of [Understanding Healthcare](https://www.youtube.com/watch?v=46Gy7pS2Vdc&list=PLZ4o7H5Som0Zlo2dGH4jMJy0nlL1oqxDo&index=1), Stedi CEO Zack Kanter talks with Dr. Will Morris, Chief Medical Officer at Tennr, about patient referrals.

Dr. Morris explains the full referral lifecycle, why most referrals end up in a black hole for patients, and how intelligent triage and closed-loop communication can match patients to the right provider at the right time.

Watch the episode on [YouTube](https://www.youtube.com/watch?v=46Gy7pS2Vdc&list=PLZ4o7H5Som0Zlo2dGH4jMJy0nlL1oqxDo&index=1):

Subscribe:

- [YouTube](https://www.youtube.com/playlist?list=PLZ4o7H5Som0Zlo2dGH4jMJy0nlL1oqxDo)
- [Spotify](https://open.spotify.com/show/6cyz5JaAoG3R995QokLR2d)
- [Apple Podcasts](https://podcasts.apple.com/podcast/understanding-healthcare-with-zack-kanter/id1860618431)
- [RSS feed](https://feeds.transistor.fm/understanding-healthcare-with-zack-kanter)